Tell WaFlow what you want in plain language. Our AI decides what to send and who to send it to, then you approve. Repeat customers, referrals and new business - all through WhatsApp.
They already message you on WhatsApp - but after checkout, there's often no loyalty, no follow-up, and no repeat revenue strategy.
Most SMEs sell through WhatsApp but have no infrastructure to turn those conversations into lasting revenue.
Tell WaFlow what you want to achieve in plain language. AI Mode works out what to send, who to send it to and how to say it - and you approve before anything goes out.
Finds the right customers - inactive, high-value, loyalty members - from a simple request.
Drafts the promotion, offer and message for you, applying proven marketing practice.
Ask what’s working and get answers about customers, loyalty points and campaign results.
Contextual suggestions across every page, so you always know the next best action.
“Find customers who haven’t visited in 30 days and create a comeback campaign.”
No filters or dashboards to learn - just describe what you want.
Drafted automatically, ready for you to review.
Nothing reaches a real customer without your explicit confirmation.
Preemptive prompts for growth actions, customer insights, campaign performance and revenue - so you never face a blank box.
Not one AI screen - proactive insights and next steps surface right on your Dashboard, so you don't have to go looking for them.
Unused points, best-sellers, underperforming campaigns - flagged on your Dashboard, with one-tap actions.
Suggested prompts across growth actions, customer insights, campaigns and revenue - ready to tap.
Every promotion shows the exact WhatsApp message a customer receives, a one-tap test send, and live delivery, read and click tracking - no guesswork.
The exact message, images and product list a customer will see.
Send yourself a live test before launching to real customers.
Every campaign reports real engagement automatically.
WaFlow fits into the workflow your customers already use - no new app, no download, no learning curve.
Customer messages the business on WhatsApp, like they already do.
WaFlow sends a product, service or checkout link straight into the chat.
Customer pays instantly through a secure Stripe-powered link.
Loyalty points are issued automatically and the relationship continues.
Ahmed orders a Spanish Latte, earns points, receives a reward reminder, and returns to the café.
Ahmed orders coffee through WhatsApp. Transaction complete.
WaFlow sends: “You earned 22 points ☕”
WaFlow automatically sends: “Your free pastry reward expires tomorrow.”
Ahmed returns to the café. A new transaction begins - the loop repeats.
Your happiest customers already tell their friends. WaFlow turns that word of mouth into a measurable growth channel - right inside WhatsApp.
Send each customer their own link, or share one on social media or as a QR code.
The link opens a WhatsApp conversation with your business - no app, no sign-up form.
Your friend gets their reward, and becomes a new customer in WaFlow.
Points or a voucher are issued to the customer who brought them in.
Set up a referral promotion in minutes. Choose what the new customer gets and what the existing customer earns - for example, 15% off for the friend and 50 loyalty points for you.
Percentage discount, loyalty points, vouchers or a free item - for the friend and the referrer.
Choose what counts as success - we recommend rewarding when the friend places their first order.
Cap rewards per referrer or in total, and optionally approve referrer rewards manually.
Every link is tracked from the first click to the first order, so you know which referrals turned into new customers and revenue.
Send individual links to selected customers, or share a generic link and QR code anywhere.
Customers receive their referral link in the same thread they already use with you.
Plan, schedule and auto-post Instagram content that drives new customers straight into a WhatsApp conversation with your business.
Set the date and time once. WaFlow publishes your post to Instagram automatically, so your content keeps going out even when you’re busy.
Create posts with the image, the caption and the goal behind them - such as promoting a service - in one workflow.
Instagram promotions are built to drive customers into WhatsApp, where WaFlow takes over with orders, rewards and follow-up.
Instagram is a trademark of Meta Platforms, Inc. WaFlow is not affiliated with or endorsed by Meta.
WaFlow helps cafés, restaurants, retailers, salons and service businesses sell, reward and re-engage customers through WhatsApp.
Pick a campaign type, choose the audience, set a discount and dates - WaFlow handles the targeting, message and tracking behind it.
Products or store-wide, set in one dropdown.
Cash customers, loyalty members, or everyone.
Set the offer and campaign window in seconds.
Choose the language you use to set up Promotions, and the language your customers see on WhatsApp - English, Arabic or both. Each is a separate choice.
Build and manage Promotions in English or Arabic, whichever suits you and your team.
Send customers WhatsApp messages in English, Arabic or both in the same message.
Every WhatsApp conversation in one place - with a live customer snapshot and one-tap actions, so nothing falls through the cracks.
Every campaign, order and reply with a customer, in one thread.
Consent status, loyalty balance, order history and spend - right beside the chat.
Send an offer, a payment link or a loyalty reminder without leaving the conversation.
WaFlow is built to plug into the systems that already hold your products, customers and orders - so onboarding becomes: connect, and start sending revenue campaigns.
Integrations are on our near-term roadmap. In the meantime, bulk CSV import brings in your products, services and customers in minutes.
Nothing sends without your confirmation.
Test freely, separate from real customers.
Control who can launch a campaign.
Every action recorded, always reviewable.
“STOP” is always respected, instantly.
Every limit and every cost, laid out clearly. Tap the ⓘ on any plan for the full detail. All prices in Saudi Riyals (SAR).
For a single location getting started with WhatsApp campaigns and loyalty
+ SAR 499 optional one-time onboarding setup
For businesses running regular campaigns and driving repeat revenue
+ SAR 499 optional one-time onboarding setup
For high-volume, multi-location businesses that want AI-assisted growth
+ SAR 999 optional one-time onboarding setup
WhatsApp message fees are not included in your plan. You connect your own WhatsApp Business number, and Meta charges your own account directly at its published rates - no WaFlow markup. Rates depend on message type and destination country. Don’t have a number yet? We’ll guide you through getting one during setup.
| Add-on | Price |
|---|---|
| Extra WhatsApp Business account | SAR 75/month |
| Extra platform user | SAR 25/month |
| Extra location | SAR 75/month |
| Extra 1,000 customer profiles | SAR 50/month |
| Extra 500 AI Mode prompts | SAR 75 |
| Done-for-you setup | From SAR 499 |
| Feature | Starter | Growth | Pro |
|---|---|---|---|
| Locations | 1 | Up to 3 | Up to 10 |
| WhatsApp Business accounts | 1 | 1 | 2 |
| Platform users | 2 | 5 | 10 |
| Customer profiles | 1,000 | 5,000 | 25,000 |
| AI Mode prompts/month | 100 | 500 | 2,000 |
| WhatsApp message fees | Paid to Meta | Paid to Meta | Paid to Meta |
| WhatsApp campaigns & message preview | ✓ | ✓ | ✓ |
| Loyalty points engine | ✓ | ✓ | ✓ |
| WhatsApp Inbox | - | ✓ | ✓ |
| Guided campaigns & automated flows | - | ✓ | ✓ |
| Campaign performance reporting | - | ✓ | ✓ |
| Advanced AI campaign assistant | - | - | ✓ |
| Roles, permissions & audit log | - | - | ✓ |
| Multi-location reporting | - | - | ✓ |
| Support | Priority email | Priority WhatsApp & email |
No mandatory setup fee on any plan. If you'd like hands-on help getting fully configured, optional onboarding is available for SAR 499 (Starter/Growth) or SAR 999 (Pro) - entirely your choice.
Yes, upgrade or downgrade at any time from Settings → Billing. Changes take effect on your next billing cycle, no long-term contract required.
You pay Meta directly, using the card you add to your own Meta business account - not WaFlow, and with no WaFlow markup. WhatsApp fees depend on message type (marketing, utility, authentication) and destination country. WaFlow connects to your own WhatsApp Business number; if you don’t have one, we’ll guide you through getting one during setup.
You’ll need a phone number that can receive an SMS or a call and isn’t already used on WhatsApp - a new mobile SIM from a Saudi operator such as STC, Mobily or Zain, or a landline, both work. We recommend a separate business number, not your personal one. During setup, WaFlow guides you step by step, and you can pause and come back once your number is ready. Already use the WhatsApp Business app? Tell us during setup and we’ll show you your options. Meta may need to verify your business, which can take a few days.
We’ll let you know before you hit a limit - locations, users, customer profiles or AI Mode prompts - with a simple prompt to upgrade or add extra usage. Nothing is cut off without warning.
Businesses with more than 10 locations, 25,000 customers, or very high WhatsApp volume should get in touch for Enterprise pricing, tailored to your scale.
Book a demo and we'll walk you through a live pilot on your own account before you commit to a paid plan.
Conversational commerce, loyalty and AI - built for modern GCC businesses. Someone will reach out within one business day.
Thanks - our team will reach out on WhatsApp within one business day.
